Frequently Asked Questions

What kinds of brandsdo you accept?

We accept brands like
Louis Vuitton, Gucci, Chanel, Prada, Fendi, Valentino, Louboutin, Celine, and
more, to brands like Eileen Fisher, Chico’s, Max Studio, Theory, Nike,
Lululemon, Adidas and more.

How do you authenticate your items?

Our employees
research every item consigned with us, noting each item’s serial numbers,
logos, stitching, quality and craftsmanship. We also partner with Legit Grails
for guaranteed authentication when needed.

Do you accept itemsin any condition?

We will only accept
items that are in good condition, including vintage items.

What is the split forconsignors?

We split the selling
price 50/50n with our consignors. For high-end designer bags, we pay the
highest in the industry: Consignors get a full 75% of the selling price.

How is shopping second hand sustainable?

Am I able to returnany items?

No, all items are
final sale and cannot be returned.

Do you offer layawayor buy now, pay later?

We offer layaway
in-store and buy now, pay later through Shop on our site.

What types of items do you accept?

We accept handbags,
clothing, jewelry, accessories and shoes. Each season we look for specific
items:

Spring: Brighter colors, cottons, linens, silks

Summer: Short sleeves, whites, light fabrics, sundresses, shorts

Fall: Darker colors, light sweaters, light jackets, long sleeves, long
pants

Winter: Long sleeves, boots, outwear, woolens, cashmere, heavier items

How long does it take for items to ship?

We are able to ship
out items as soon as the same day you purchase something online if the order is
placed before noon Arizona Time.

Will the items look exactly the same as they do online?

We do our best to
capture the quality of the product through the lens. We use great lighting to
make sure we present the accurate colors of the items. If the items have any
flaws we do our best to provide photos for the customers.